Human resources

Table of Contents

1. Topic pack - introduction
2. 2.1 Human Resource Planning - Notes
3. 2.1 Human resource planning - questions
4. 2.2 Organisational structure - notes
5. 2.2 Organisational structure - questions
6. 2.3 Communication - notes
7. 2.3 Communication - questions
8. 2.4 Leadership and management - notes
9. 2.4 Leadership and management - questions
10. 2.5 Motivation - notes
11. 2.5 Motivation - questions
    1. Motivation theory - self-test
    2. Motivation & leadership styles - self-test
    3. Motivation and leadership - short answer questions
    4. Motivational theories
    5. Motivation - case study
    6. Happiness: the key to motivation?
    7. Financial bonuses
    8. Professional footballers gain higher wages from their talents
    9. Blackwell hands ownership to employees
    10. Motivated not to work?
    11. Motivation at M&S
    12. Job design - short answer questions
12. 2.5 Motivation - simulations and activities
13. 2.6 Organisational and corporate cultures - notes (HL only)
14. 2.6 Organisational and corporate cultures - questions
15. 2.7 Employer and employee relations - notes (HL only)
16. 2.7 Employer and employee relations - questions
17. 2.8 Crisis management and contingency planning - notes
18. 2.8 Crisis management and contingency planning - questions
19. Printable version

Motivation at M&S

Read the article Guru fires up M&S staff in bid to lift sales (you can do this in the window below or follow the previous link to read the article in a separate window) and then consider answers to the questions below.

Question 1

With reference to the work of Abraham Maslow, assess the likely impact of the M&S motivation sessions carried out by Mary Gober.

Question 2

Discuss the advantages and disadvantages of mass motivation sessions such as those carried out by M&S.

Question 3

Suggest other suitable strategies for M&S to improve motivation.