Human resources

Table of Contents

1. Topic pack - introduction
2. 2.1 Human Resource Planning - Notes
3. 2.1 Human resource planning - questions
4. 2.2 Organisational structure - notes
5. 2.2 Organisational structure - questions
6. 2.3 Communication - notes
7. 2.3 Communication - questions
8. 2.4 Leadership and management - notes
9. 2.4 Leadership and management - questions
10. 2.5 Motivation - notes
11. 2.5 Motivation - questions
12. 2.5 Motivation - simulations and activities
13. 2.6 Organisational and corporate cultures - notes (HL only)
14. 2.6 Organisational and corporate cultures - questions
15. 2.7 Employer and employee relations - notes (HL only)
    1. Employer and employee relations
    2. Negotiations and collective bargaining
    3. Achieving individual and group objectives - employees
    4. Achieving individual and group objectives - employers
    5. Conflict
    6. Conflict resolution
16. 2.7 Employer and employee relations - questions
17. 2.8 Crisis management and contingency planning - notes
18. 2.8 Crisis management and contingency planning - questions
19. Printable version

2.7 Employer and employee relations - notes (HL only)

Introduction

In the previous sections we looked at human resource planning, examined organisational structures, identified and analysed various types and channels of communication and considered the nature of leadership and management and the motivation methods they employ to motivate individuals and teams. We have described organisational cultures and explained influences on it including mergers and leadership styles changes. In this section we will examine employer and employee relations.

By the end of this section you should be able to:

• Analyse the dynamic nature of relationships between employees, employers and their representatives
• Examine the methods used by employees and their representatives in pursuit of their objectives
• Examine the methods used by employers to put pressure on employees
• Evaluate the effect of such actions on the individual employee, employee representatives and the employers
• Identify the sources of conflict in the workplace and evaluate alternative approaches to conflict resolution