Human resources

Table of Contents

1. Topic pack - introduction
2. 2.1 Human Resource Planning - Notes
3. 2.1 Human resource planning - questions
4. 2.2 Organisational structure - notes
5. 2.2 Organisational structure - questions
6. 2.3 Communication - notes
7. 2.3 Communication - questions
8. 2.4 Leadership and management - notes
9. 2.4 Leadership and management - questions
10. 2.5 Motivation - notes
11. 2.5 Motivation - questions
    1. Motivation theory - self-test
    2. Motivation & leadership styles - self-test
    3. Motivation and leadership - short answer questions
    4. Motivational theories
    5. Motivation - case study
    6. Happiness: the key to motivation?
    7. Financial bonuses
    8. Professional footballers gain higher wages from their talents
    9. Blackwell hands ownership to employees
    10. Motivated not to work?
    11. Motivation at M&S
    12. Job design - short answer questions
12. 2.5 Motivation - simulations and activities
13. 2.6 Organisational and corporate cultures - notes (HL only)
14. 2.6 Organisational and corporate cultures - questions
15. 2.7 Employer and employee relations - notes (HL only)
16. 2.7 Employer and employee relations - questions
17. 2.8 Crisis management and contingency planning - notes
18. 2.8 Crisis management and contingency planning - questions
19. Printable version

Motivation & leadership styles - self-test

1

Performance-related pay Which of the following is the correct definition of performance-related pay? a) A method of payment in which the employee is paid a flat rate for a period of time b) A method of payment where the employee is paid for each product made c) A method of payment where the employee receives a percentage value of the total value of the goods they sell in a specific time period d) A method of payment where the employee is paid a specific amount which is related to targets of quantity or quality of personal output Yes, that's correct. Well done. Under performance-related pay it is the employee's performance which dictates their rate of remuneration.No, that's not right. The correct answer is D as it is the employee's performance which dictates their rate of remuneration. A is 'time-rate and B is 'piece-rate'. C refers to the method of payment known as commission.Your answer has been saved.

2

Non-financial motivation methods Which of the following is NOT a non-financial method of motivation? a) Delegation b) Empowerment c) Company car d) Job enlargement Yes, that's correct. Well done. Some other FINANCIAL forms of motivation are: profit sharing and share ownership.No, that's not right. The correct answer is C as this is a financial reward for the employee. They do not have to pay for purchase and running costs of a car, however, they will pay tax on this type of benefit. A, B and D are ALL forms of non-financial methods of motivating employees.Your answer has been saved.

3

Motivation Deciding on whether poor motivation is a factor within a company can be complicated. Of the following which is NOT a way of noting poor motivation within a business? a) Increasing levels of absenteeism b) Increased usage of postage c) Rising costs of production d) Falling order books Yes, that's correct. Well done. This is generally NOT a way of noting poor motivation within a business though it might be that increased use of telephones and now emails could point to a poorly motivated workforce.No, that's not right. The correct answer is B, though it might be that increased use of telephones and now emails could point to a poorly motivated workforce. A, C and D are all ways of noting a poorly motivated workforce. You might also need to look out for increases in labour turnover and falling productivity.Your answer has been saved.

4

Leadership styles Autocratic or authoritarian leadership is normally thought to include: a) A lot of consultation with the workforce b) Allowing employees to basically run their own affairs c) Treating employees as falling into two distinct groups who have to be treated differently d) A system which places a strong emphasis on formal systems and a strict code of conduct Yes, that's correct. Well done. This is a good description of what an autocratic system is.No, that's not right. The correct answer is D as this is what an autocratic system is. A refers to the democratic form of management and B is the laissez-faire form. C is a description of McGregor's X and Y theory.Your answer has been saved.

5

Leadership styles Which of the other factors listed below would NOT influence the style of leadership adopted by a firm? a) The corporate culture b) The task being undertaken c) The age of the employees d) The skills and personality of the leader Yes, that's correct. Well done. The age of the employees is not normally a major influence of the style of leadership adopted by a business.No, that's not right. The correct answer is C as the age of the employees is not normally a major influence of the style of leadership adopted by a business. A most certainly would influence the style adopted, as would B and D. Other influences could be the skills available to you and the type of labour needing to be led and the management structure.Your answer has been saved.