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Human resources
Table of Contents
Topic pack - introduction
2.1 Human Resource Planning - Notes
2.1 Human resource planning - questions
2.2 Organisational structure - notes
2.2 Organisational structure - questions
2.3 Communication - notes
Communication
Communication classification
One-way and two-way communication
Verbal / oral communication
Non verbal communication
Types of written communication
Formal and informal communication
Barriers to effective communication / noise
Information and communication technology (ICT)
Communication networks
2.3 Communication - questions
2.4 Leadership and management - notes
2.4 Leadership and management - questions
2.5 Motivation - notes
2.5 Motivation - questions
2.5 Motivation - simulations and activities
2.6 Organisational and corporate cultures - notes (HL only)
2.6 Organisational and corporate cultures - questions
2.7 Employer and employee relations - notes (HL only)
2.7 Employer and employee relations - questions
2.8 Crisis management and contingency planning - notes
2.8 Crisis management and contingency planning - questions
Printable version
Types of written communication
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Types of written communication