Human resources

Table of Contents

1. Topic pack - introduction
2. 2.1 Human Resource Planning - Notes
3. 2.1 Human resource planning - questions
4. 2.2 Organisational structure - notes
5. 2.2 Organisational structure - questions
   1. Organisational structure - self-test
   2. Formal and informal organisation - short answer questions
   3. Delegation and consultation - case study
   4. Organisation of human resources - short answer questions
   5. Telepresence robots handle business travel
   6. Microsoft awards multi-year outsourcing contracts to Infosys
   7. Delegation: the key to growth
   8. Get rid of the hierarchies
6. 2.3 Communication - notes
7. 2.3 Communication - questions
8. 2.4 Leadership and management - notes
9. 2.4 Leadership and management - questions
10. 2.5 Motivation - notes
11. 2.5 Motivation - questions
12. 2.5 Motivation - simulations and activities
13. 2.6 Organisational and corporate cultures - notes (HL only)
14. 2.6 Organisational and corporate cultures - questions
15. 2.7 Employer and employee relations - notes (HL only)
16. 2.7 Employer and employee relations - questions
17. 2.8 Crisis management and contingency planning - notes
18. 2.8 Crisis management and contingency planning - questions
19. Printable version

Microsoft awards multi-year outsourcing contracts to Infosys

Read the article Microsoft awards multi-year outsourcing contract to Infosys Technologies (you can do this in the window below or follow the previous link to read the article in a separate window) and then consider answers to the questions below.

Question 1

Briefly compare Infosys and Microsoft in terms of location, business size and markets.

Question 2

Explain what is meant by the term 'rationalisation'.

Question 3

Examine the reasons for Microsoft and Philips outsourcing administration of their international IT services to Infosys technologies.