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2.8 Crisis management and contingency planning - notes



In the previous sections we looked at human resource planning, examined organisational structures, identified and analysed various types and channels of communication and considered the nature of leadership and management and the motivation methods they employ to motivate individuals and teams. We have described organisational cultures and explained influences on it including mergers and leadership styles changes. We have examined employer and employee relations.

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By the end of this section you should be able to:

  • Explain the differences between crisis management and contingency planning
  • Evaluate the costs and benefits of contingency planning
  • Discuss how far it is possible to plan for a crisis