Human resources

Table of Contents

1. Topic pack - introduction
2. 2.1 Human Resource Planning - Notes
3. 2.1 Human resource planning - questions
4. 2.2 Organisational structure - notes
5. 2.2 Organisational structure - questions
6. 2.3 Communication - notes
7. 2.3 Communication - questions
8. 2.4 Leadership and management - notes
   1. Leadership and management
   2. Leadership styles
   3. Trait and situation theory
   4. Tannenbaum and Schmidt's leadership model
   5. R. Blake and J. Mouton: The Managerial Grid
   6. Rensis Likert's four management styles (1967)
   7. Difference between leadership and management
   8. Key functions of management
   9. Henri Fayol - Functions of management
   10. Peter Drucker: Management by objectives (MbO)
   11. Charles Handy
   12. Exam tips
9. 2.4 Leadership and management - questions
10. 2.5 Motivation - notes
11. 2.5 Motivation - questions
12. 2.5 Motivation - simulations and activities
13. 2.6 Organisational and corporate cultures - notes (HL only)
14. 2.6 Organisational and corporate cultures - questions
15. 2.7 Employer and employee relations - notes (HL only)
16. 2.7 Employer and employee relations - questions
17. 2.8 Crisis management and contingency planning - notes
18. 2.8 Crisis management and contingency planning - questions
19. Printable version

Key functions of management

What do managers do?

They:

• Set objectives
• Organise how things are to be done
• Command, co-ordinate and communicate with others
• Develop and motivate employees
• Measure and evaluate performance against objectives

They normally show certain qualities, which include:

• A vision and sense of direction as to where the business should be going
• Innovation and the creation of new ways of doing things
• Dedication and commitment
• Ability, self-belief and qualities that promote support from others.