Human resources

Table of Contents

1. Topic pack - introduction
2. 2.1 Human Resource Planning - Notes
3. 2.1 Human resource planning - questions
4. 2.2 Organisational structure - notes
5. 2.2 Organisational structure - questions
6. 2.3 Communication - notes
7. 2.3 Communication - questions
8. 2.4 Leadership and management - notes
9. 2.4 Leadership and management - questions
10. 2.5 Motivation - notes
11. 2.5 Motivation - questions
12. 2.5 Motivation - simulations and activities
13. 2.6 Organisational and corporate cultures - notes (HL only)
14. 2.6 Organisational and corporate cultures - questions
15. 2.7 Employer and employee relations - notes (HL only)
16. 2.7 Employer and employee relations - questions
    1. Employee and employer associations - case study 1
    2. Employee and employer associations - case study 2
    3. Honda dispute in China
    4. Conflict at the University of NSW, Australia
    5. Women bosses in Norway
    6. Age discrimination
17. 2.8 Crisis management and contingency planning - notes
18. 2.8 Crisis management and contingency planning - questions
19. Printable version

Employee and employer associations - case study 1

Bolt On Fit exhausts and tyres

Bolt on have a reasonable and growing market share. Profits have been increasing at above the rate of inflation, yet employees have seen their wages pegged. After several weeks of negotiations the employees decided that industrial action was necessary. A strike was threatened and the union agreed to take the action through all the appropriate channels and make any stoppage legal.

Meanwhile a new Human Resources Director had been appointed and he felt that there was still a possibility of stopping a serious industrial dispute from arising.

Question 1

Outline other forms of industrial action that the employees take to make their case for a reasonable wage increase.

Question 2

Analyse methods the new HR Director can use to ease tensions within the organisation and find a solution to the problem.