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Motivation at M&S

Read the article Guru fires up M&S staff in bid to lift sales (you can do this in the window below or follow the previous link to read the article in a separate window) and then consider answers to the questions below.


Question 1

With reference to the work of Abraham Maslow, assess the likely impact of the M&S motivation sessions carried out by Mary Gober.

Question 2

Discuss the advantages and disadvantages of mass motivation sessions such as those carried out by M&S.

Question 3

Suggest other suitable strategies for M&S to improve motivation.