Case study - Portakabin
Follow the link below to read the case study on Portakabin and the importance of quality in creating competitive:
You may also like to read the case study on the importance of excellent customer service at Portakabin to support your answers to the following questions:
Question 1
Define the terms:
- Competitive advantage
- Premium prices
Question 2
Explain how Portakabin is able to combine standardisation and customisation.
Question 3
Analyse the role of market research in Portakabin's operational success.
Question 4
Evaluate Portakabin's strategic approach to changing customer's perceptions of its business and the quality of its products.