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Operation Payback

Operation Payback cripples MasterCard site in revenge for WikiLeaks ban

Read the article Operation Payback cripples MasterCard site in revenge for WikiLeaks ban and then have a go at the questions below. You can either read the article in the window below, or follow the previous link to open the article in a new window.


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Question 1

Distinguish between business-to-business (B2B) and business-to-customers (B2C) marketing.

Question 2

Explain how 'hackers' managed to damage the operations of major online businesses.

Question 3

Analyse the effect of e-commerce on the marketing mix.

Question 4

Discuss the costs and benefits of e-commerce to firms and consumers.