Quality control - short answer questions
Explain the major differences between quality control and quality assurance.
Prepare a summary listing the key features of a benchmarking process for a manufacturer of washing machines.
Analyse the advantages and disadvantages of introducing best practice benchmarking (BPB)
Explain the role of local and national standards in assuring quality for consumers.
Explain why quality is important to both producers and consumers
Describe the six sigma approach to quality.
Evaluate the benefits for a firm of adopting a Kaizen approach to quality assurance.