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Quality control - short answer questions


Question 1

Explain the major differences between quality control and quality assurance.

Question 2

Prepare a summary listing the key features of a benchmarking process for a manufacturer of washing machines.

Question 3

Analyse the advantages and disadvantages of introducing best practice benchmarking (BPB)

Question 4

Explain the role of local and national standards in assuring quality for consumers.

Question 5

Explain why quality is important to both producers and consumers

Question 6

Describe the six sigma approach to quality.

Question 7

Evaluate the benefits for a firm of adopting a Kaizen approach to quality assurance.