We start this module on operations management by looking at the methods used by firms to produce. Different products require different production techniques. As you work through this section, try to think what impact these different production methods will have on the other areas of the firm's activities - such as marketing, human resource management and finance. Production is part of an integrated system and cannot be considered in isolation; it will impact on other areas of business as well as being influenced by these.
The production techniques used by industry can be divided into three main categories.
- Job production
- Batch production
- Flow production
We look at each of these on the following pages.