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1.4 Stakeholders - questions

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BA.pngStakeholder Conflict and Resolution

The 2010 British Airways dispute is a good example of stakeholder conflict as all stakeholders were affected negatively. Look at the following articles for background detail:



  1. Identify four stakeholders conflicts in this dispute
  2. Explain 3 reasons why British Airways appears so determined to resist the strike action.
  3. Analyse two potential short-run solutions to the dispute.
  4. Using the identified conflicts and your possible short-term solutions, evaluate the extent to which the different outcomes satisfy the long-term needs of each stakeholder group and commercial needs of the business itself.

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